Privacy Policy

The website pvdshippingsolution.com is owned and operated by PVD Shipping Solution, which is the data controller of your personal data.

We have adopted this Privacy Policy to explain how we collect, use, disclose, and protect information obtained through our website, services, and communications. It also outlines your rights regarding your personal information.

By accessing or using this website, you acknowledge that you have read, understood, and agree to the practices described in this policy.

We value your trust and are committed to ensuring the confidentiality and security of your personal information.

Personal information we collect:

When you visit pvdshippingsolution.com, we may collect several types of data to improve our service quality and user experience.

1. Automatically Collected Information (Device Information)

We automatically collect information about your device, including:

• Web browser type and version

• IP address and approximate location

• Time zone settings

• Cookies installed on your device

• Pages viewed, duration of visit, and referring websites or search terms

This data helps us understand how visitors use our website, detect technical issues, and prevent fraudulent activities.

2. Information You Provide

We may collect and store personal information that you voluntarily provide, including but not limited to:

• Full name, company name, address, and contact number

• Email address and communication details

• Payment or billing information when availing our logistics or shipping services

• Identification details for verification (e.g., GST, PAN, Passport, or Aadhaar if applicable)

• Any information submitted through inquiry forms, registration, or feedback
  
  

Why do we process your data?

Our primary objective is to ensure secure and efficient service delivery. We process your personal data for the following purposes:

• To provide and manage logistics, freight, and shipping services

• To respond to your inquiries, requests, and support needs

• To improve website performance, content, and user experience

• To send relevant service updates, offers, or newsletters (only with your consent)

• To comply with legal, regulatory, and contractual obligations

• To protect against fraud, misuse, or unauthorized access

We only collect the minimum data necessary for these legitimate business purposes.


Your Privacy Choices

You can browse our website without providing personal information. However, if you wish to use specific features (such as quotation forms, inquiries, or subscriptions), we may need certain personal details.

If you choose not to provide required information, some features or services may not be available to you.

If you are unsure about which details are mandatory, please contact us at info@pvdshippingsolution.com

Links to Other Websites

Our website may include links to third-party websites or services not operated by us.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their respective privacy policies before sharing any personal data.

Information Security

We implement robust physical, technical, and administrative safeguards to protect your information, including:

• Secure servers and data encryption

• Restricted data access based on authorization levels

• Regular monitoring and security audits

However, please note that no internet transmission or storage system is entirely secure. We cannot guarantee absolute security of data transmitted online.

Legal Disclosure

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations or government requests

• Protect our rights, property, and safety

• Prevent fraud or investigate misuse of our website

• Enforce contractual agreements or resolve disputes

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@pvdshippingsolution.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
When data is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.
The latest version will always be available on this page with an updated “Effective Date.”
We encourage you to review this policy regularly.

Contact Information

For any privacy-related questions, concerns, or requests, please contact:

PVD Shipping Solution
📧 info@pvdshippingsolution.com
📍 Plot No 08614, Ward No 10, Enfield Vikasnagar Dehradun U.K INDIA - 248198

If you have any grievances regarding the processing of your personal data, you may contact our Grievance Officer:

Name: Sidharth Kala
Designation: Compliance Officer
Email: legal@pvdshippingsolution.com